We accept secure online payments via Stripe, including major credit and debit cards (Visa, Mastercard, American Express) and other popular options. All transactions are fully encrypted for your safety.
Yes. We use SSL encryption and Stripe’s secure payment platform. Your card details are never stored on our servers.
Not at the moment, but payment is quick and your order is confirmed instantly after checkout.
No. The price at checkout is the final price, plus any applicable shipping charges shown before you pay.
Yes – we ship worldwide so everyone can enjoy our products.
Finland: 1–3 business days
EU countries: 3–7 business days
Outside EU: 7–14 business days
We process orders quickly to ensure fast delivery.
Yes – free shipping is available for orders over a set amount. The threshold is clearly displayed in our store.
We partner with reliable, trackable delivery services to ensure your order arrives safely.
Yes – you’ll receive a tracking number once your order has been dispatched.
Yes – all products are authentic, fresh, and sourced responsibly.
No. Our products are cruelty-free.
Many are dermatologically tested and formulated without harsh irritants. Each product page lists suitability and key features.
Our product descriptions include detailed usage information, ingredients, and skin-type suitability.
Unopened, unused items can be returned within 14 days of receiving your order.
Email us with photos as soon as possible and we’ll arrange a replacement or refund. contact@emenx.com.
Yes – we follow GDPR guidelines and use secure systems to store your information.
Email contact@emenx.com – we respond quickly during business hours.